
Quarantine Management
AMES User Guide (Status: 24 Jan 2012) 32
Spam quarantine
If your account is set to quarantine spam emails for 30 days, the Spam quarantine stores
all intercepted spam emails.
To delete specific emails, select the items in the list and click
Delete. To delete all the
messages in this quarantine, click
Delete All. AMES will automatically delete spam emails
after 30 days.
You can also filter the list by ID, sender, recipient or subject, using the Search feature:
Select the filter criterion in the drop-down list (
QuarantineID, Sender, Recipient, Subject),
insert the string you are searching for (e.g. viagra) and press
Search. If you want to
delete the filter string and return to the initial list, click
Clear.
To release selected emails from the quarantine:
• Click
Release, to deliver the selected email to your inbox.
• Click Release and remember as Not Spam, to deliver the selected emails to your inbox
and no longer recognize emails from these senders as spam. Note, that this action will
reduce the effectiveness of the spam filtering.
• Click
Release to admin, to deliver the selected emails to your domain administrator,
who can check them for you.
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